Non-Disclosure Agreement (NDA): Neev will execute an NDA with the customer to protect the IP and domain information of the customer.

Master Services Agreement (MSA): Neev will execute a Master Services Agreement with the customer that will cover all the legal and contractual obligations on behalf of both Neev, and Customer.

Statement of Work (SOW): This will specify the scope of the work that needs to be executed by Neev. All work items will be specified in as much detail as possible and the same needs to be agreed upon by both parties.

Source Code: The source code is the property of the customer. The customer will have access to the source code repository. At the end of the engagement the customer will be handed the source code for the entire work product.

Agile Project Management: Neev advocates the use of agile project management techniques and methodologies such as Scrum, to ensure a multi-iterative process and smaller and more effective developmental cycles.

Weekly report and calls: Neev appoints a engagement manager or a project manager for all assignments who takes the responsibility of ensuring that a weekly status report is sent to the client and a call is arranged to discuss the progress and risks. This not only helps with keeping a track on project but also helps in prioritization of issues and ensures that the flags are raised well in advance.

Bug Reporting and Tracking: All bugs (errors in work product) found by the testing team and the customer during development will be reported on a bug database. The customer will be given access to the view the bugs and track work being done on them. Neev currently uses Trac for the same.

Builds:  Neev will be putting up intermediate builds that will let the customer appraise the progress being made in the development of the work product on a periodic basis.

Documentation: Neev will provide the customer with all required documentation related to the source code, testing and deployment. Requests for other documentation as required by the client will also be considered.